Shipping Policy

1. General Information

• We strive to deliver products in the best condition and in the fastest time possible.
• We offer shipping to [list countries/regions].
• Orders are processed and shipped during business hours (Monday to Friday, excluding holidays).

2. Processing Time

• Orders are processed within 1-2 business days.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

3. Shipping Rates and Delivery Estimates

3.1. Domestic Shipping

• Standard Shipping: [Cost] – Estimated delivery time: 3-5 business days.
• Express Shipping: [Cost] – Estimated delivery time: 1-2 business days.

3.2. International Shipping

• Standard International Shipping: [Cost] – Estimated delivery time: 7-14 business days.
• Express International Shipping: [Cost] – Estimated delivery time: 3-7 business days.
• Delivery delays can occasionally occur.

4. Shipment Confirmation and Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
• The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

• BAHCANE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

• BAHCANE is not liable for any products damaged or lost during shipping.
• If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
• Please save all packaging materials and damaged goods before filing a claim.

7. International Shipping Policy

• We currently ship to the following countries: [List of countries].
• If your country is not listed, please contact us at [customer service email] to inquire about shipping options.

8. Shipping Restrictions

• Some items may be restricted for shipping to certain locations. If you have any questions about whether we can ship to your location, please contact us at contact@bahcane.com

9. Contact Information

• For more information about our shipping practices, or if you have any questions, please contact us via email at contact@bahcane.com or by phone at +91 70990 14634

Cancellation Policy

1. Order Cancellation

• You can cancel your order within 24 hours of purchase for a full refund. After 24 hours, orders that have already been processed and shipped cannot be cancelled.

2. How to Cancel Your Order

• To cancel your order, please contact us at contact@bahcane.com with your order number and the reason for cancellation.
• You can also call us at +91 70990 14634 during business hours (Monday to Friday, [business hours]).

3. Refunds for Canceled Orders

• If you cancel your order within the 24-hour window, you will receive a full refund to your original method of payment.
• Refunds will be processed within 5-7 business days after the cancellation has been confirmed.

4. Non-Cancelable Orders

• Customized or personalized items cannot be canceled once the order has been placed.
• Digital downloads and services that have already been rendered are non-cancelable and non-refundable.

5. Cancellation of Pre-Orders

• Pre-orders can be canceled at any time before the product release date for a full refund.
• Once the product has been released and shipped, standard return policies apply.

6. Subscription Cancellations

• If you have a subscription, you can cancel it at any time before the next billing cycle.
• To cancel your subscription, please log into your account and follow the cancellation instructions or contact us at [customer service email].

7. Changes to Orders

• If you need to make changes to your order (e.g., address correction, product changes), please contact us at contact@bahcane.com as soon as possible.
• We will do our best to accommodate your request, but changes cannot be guaranteed.

8. Contact Information

• For any questions or concerns regarding our Cancellation Policy, please contact us at [customer service email] or call us at +91 70990 14634

BAHCANE INDIA is a subsidiary of Riangdo Veneers Pvt. Ltd.