Returns & Cancellations

Returns:

BahCane has a no questions asked return policy. We might request you to share an image of your products. For your order to
qualify as a return or exchange:
1. You must raise a return request by emailing us on admin@bahcane.com within 48 hours of receipt of your order
2. Product packaging, labels & tags must not be tampered with
3. Product must be in perfect condition
4. Exchanges will be processed only once the product has been received in our warehouse and has been checked for quality
5. Refunds will only be processed for damaged or defective products in the form of store credit
6. Once you have requested for a return/ exchange the product will be collected within 7 working days
7. If you choose to self-ship the products, they should be dispatched within 48 hours after the return request is raised and
packed securely to prevent any damage during transit

Cancellations:

The whole order amount will be refunded if the order is cancelled, lost or undelivered to your preferred location.
BahCane reserves the right to cancel any order without any explanation for doing so, under the circumstances where the
requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable
refund will be made in a reasonable time.

Privacy Policy:

BahCane values the privacy of information pertaining to its associates. We do not use or disclose information about your individual
visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to
any outside sources.

Delivery Information:

BahCane is currently shipping all over India.
At BahCane we understand how important it is to receive your purchased products in the finest condition, and on time. Know this –
we work around the clock to try and get you your products in the shortest timeframe possible.
You can reach us at support@houseofquirk.com between Monday โ€“ Friday, 10am โ€“ 6pm in case of any queries. We strive to answer
& fix all queries within 24 hours.

Shipping Duration:

1. All products are shipped out between 1 – 2 working days.
2. In the case of orders with more than 1 product, all products will be shipped together.
3. In situations beyond BahCane’s control there may be circumstances, which cause a delay. In such cases, BahCane will
ensure delivery in the earliest possible timeframe.

Cash On Delivery:

1. To avail COD Service, all items in the cart should be applicable for COD.
2. In case your pin code is not serviceable
3. You cannot open the box without making the payment at the time of delivery
4. If the product or packaging has been tampered with, do not accept the order
5. No credit/debit cards are accepted at the door under the Cash on Delivery method