Thank you for shopping at BAHCANE!

To use BAHCANE India store, the user should read all the terms and condition before placing order. We reserve right to change these terms of condition at any time.

Overview

Our goal is to ensure your complete satisfaction with your purchase. If you are not satisfied with the product you received, you may return it to us for a refund or an exchange subject to the terms outlined below.

2. Returns

2.1. Eligibility

• Items must be returned within 30 days of receipt.
• Items must be unused, in their original packaging, and in the same condition as when received.
• Proof of purchase (receipt or order confirmation) is required.

2.2. Non-Returnable Items

• Perishable goods (e.g., food, flowers).
• Downloadable software products.
• Some health and personal care items.
• Gift cards.

3. Refunds

3.1. Process

• Once we receive your return, we will inspect the item.
• We will notify you of the approval or rejection of your refund via email.
• If approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3.2. Partial Refunds

• Only partial refunds are granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

4. Exchanges

4.1. Eligibility

• We only replace items if they are defective or damaged.
• If you need to exchange it for the same item, send us an email at [customer service email] and send your item to: [return address].

5. Shipping

5.1. Return Shipping

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

5.2. Shipping Times

• Depending on where you live, the time it may take for your exchanged product to reach you may vary.

6. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [customer service email].

7. Contact Information

• Questions about the Refund and Return Policy should be sent to us at contact@bahcane.com

The user certifies that he/she is 18+ or has the consent of parents or legal guardian.

BAHCANE India have a right to cancel the order in certain conditions like dried inventory or due to system glitch.

BAHCANE India will not be liable for delivering goods in the time of war, flood and act of God causes, which is not in our control.

BAHCANE INDIA is a subsidiary of Riangdo Veneers Pvt. Ltd.